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Three Canada Post Mailboxes

Canada Post service disruption

Canada Post is currently on strike

During a mail disruption, you are expected to continue paying bills on time. Be sure you don’t miss any deadlines. In the event of a disruption now and in the future, you can easily pay bills by visiting one of our branches, calling our Member Service Centre or through online and mobile banking. If you receive any cheques by mail – including government cheques – you can set up direct deposit for convenience and to avoid any delays.

Please be aware of the following during the Canada Post strike

  • Paper monthly/quarterly statements and anything sent through the mail – including debit cards and credits cards – from Creative Arts Financial could be delayed.
  • Visa statements sent by mail could also experience delays.
  • Members who are enrolled in online banking can view account history and eStatements anytime. Electronic statements are secure, easy to access and you don’t have to wait for mail.
  • Through online banking, you can also complete many transactions including paying bills and depositing cheques using our mobile app on your smartphone.

We have options to help you through this disruption

Bank online 24/7

Learn how to register for online banking and set up direct deposits.

Pay bills online and on time

See how easy it is to pay bills online and through our mobile app.

Register for eStatements

Get monthly statements with no delay. Go paperless and switch to eStatements today.

Still have questions?

Visit our help section or contact our Member Service Centre for more assistance

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