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Legal

Direct Services Agreement

Personal accounts — Terms & Conditions

This Agreement (the “Agreement”) outlines the terms and conditions governing Your use of Direct Services (defined below) and Mobile Payment Services (defined below). The Financial Institution does not offer Direct Services or Mobile Payment Services other than in accordance with these terms and conditions. By requesting and using Direct Services or Mobile Payment Services You acknowledge Your acceptance of these terms and conditions.

In consideration of the Financial Institution providing access to any of Your Accounts using Direct Services or Mobile Payment Services You agree as follows:

Direct Services Agreement

Personal Accounts — PFM schedule for consent and diclosure for PFM service ("PFM Special Terms")

Schedule 1 — Mandatory provisions for customer agreement

Personal Membership Agreement

Statement of Commitment: Code of Conduct for the Credit and Debit Card Industry in Canada 

Creative Arts Financial, a division of FirstOntario Credit Union is stating our re-commitment to the Code of Conduct for the Credit and Debit Card Industry in Canada.  The Code was designed to protect credit union members’ interests related to the issuance and acceptance of payment cards, and to the operation of payment card networks.

Code of Conduct for the Credit and Debit Card Industry in Canada