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System upgrade information

Digital Banking at your service

As a division of FirstOntario Credit Union, Creative Arts Financial members have access to all of our digital services. Log in to FirstOntario's online banking using your Creative Arts Financial debit card or download the FirstOntario mobile app so you can manage your money on your smartphone or tablet.

We thank our members for their support!

The banking system upgrade is completed and we're focused on getting back to business as usual. Our banking system upgrade is a critical investment for our credit union and we look forward to being able to develop more products and services for our membership in the future.

If you have any outstanding questions check our FAQ or contact our Member Service Centre at 1-866-800-ARTS (2787).


Browse answers to questions you may have about the banking system upgrade.

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Please note that updates will be posted on our website and through our social media channels. Creative Arts Financial will not email updates or send any links or attachments to our members once the upgrade is completed. Our URL will not change and will remain as throughout and after the upgrade. Online banking will continue to be accessible at following the outage.


Need help?

Visit our help section to get more support.


Download the FirstOntario app now

Then log in and you’ll be ready to go.