| 24/7 Cardholder Service (Canada/USA) | 1-855-341-4643 |
| 24/7 Cardholder Service International collect | 1-647-252-9564 |
| Lost/Stolen Card (Canada/USA) | 1-855-341-4643 |
| Lost/Stolen Card International collect | 1-647-252-9564 |
| info@collabriacreditcards.ca |
Contact Us
Our teams are available to get you the help you need
Give us a call
1-866-800-ARTS (2787)
I need help with day-to-day banking needs
Our Member Service Centre can take care of your day-to-day banking needs. Chat by phone or book an appointment at our branch.
Monday to Friday, 7 a.m. to 8 p.m.
Saturdays, 8 a.m. to 5 p.m.
I need help with mortgages, loans and lines of credit
Our remote Member Solutions Team can help with loans, mortgages and lines of credit and offer these full-service options over the phone.
Monday to Friday, 8 a.m. to 8 p.m.
Saturdays, 8 a.m. to 5 p.m.
I need help with wealth services
Wealth Connect offers easy access to a dedicated team of advisors who offer a full suite of wealth services by phone or through online video consultations.
Monday to Friday, 9 a.m. to 5 p.m.
You have more options!
Visit our branch anytime or take advantage of our Personal Assisted Teller machines! Remote tellers are available through live video technology – they’re located in our branch vestibule (with ATM services).
Visa Credit Card Contact Information
Reporting fraud
If you suspect any loss, theft or unauthorized use of your account, contact us immediately to report the fraud.
Privacy
If you have any questions about our privacy policies, contact the Creative Arts Financial Privacy Officer.
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