1-866-800-ARTS (2787)
Our Member Service Centre can take care of your day-to-day banking needs. Chat by phone or book an appointment at our branch.
Monday to Friday, 7 a.m. to 8 p.m.
Saturdays, 8 a.m. to 5 p.m.
Our remote Member Solutions Team can help with loans, mortgages and lines of credit and offer these full-service options over the phone.
Monday to Friday, 8 a.m. to 8 p.m.
Saturdays, 8 a.m. to 5 p.m.
Wealth Connect offers easy access to a dedicated team of advisors who offer a full suite of wealth services by phone or through online video consultations.
Monday to Friday, 9 a.m. to 5 p.m.
Reset your password anytime on the online banking log in page. Online users must be enrolled in 2-Step Verification (2SV) to enable this feature. Business members need to call our Member Service Centre to reset their password.
Make an appointment with us. You can also take care of your day-to-day banking with our Personal Assisted Teller machine in our vestibule.
| During business hours, call our Member Service Centre | 1‑866‑800‑ARTS (2787) |
| During business hours, visit your nearest branch | Find a branch |
| After hours, call Everlink 7 days a week | 1‑888‑277‑1043 |
| 24/7 in Canada/USA, call Cardholder Service | 1‑855‑341‑4643 |
| 24/7 International collect, call Cardholder Service | 1‑647‑252‑9564 |
| info@collabriacreditcards.ca |
| Available Monday to Friday from 8 a.m. to 8 p.m. excluding statutory holidays | 1-888-873-1004 |
| 24-hour claim service | 1‑866‑217‑5993 |
| General questions | helpme@encompasshomeservice.com |
If you suspect any loss, theft or unauthorized use of your account, contact us immediately to report the fraud.
If you have any questions about our privacy policies, contact the Creative Arts Financial Privacy Officer.
At Creative Arts Financial, we understand that creators of all kinds deserve a financial partner that truly supports their unique journey.
™Creative Arts Financial and Design are trademarks of FirstOntario Credit Union
Creative Arts Financial © Copyright 2025
