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​Online Banking

Manage your money online, anytime.


It’s easy, safe and secure. Log in and take control of your finances.

Take care of your personal banking whenever it’s convenient for you. Everything you need is just a few clicks away. Simply log in – you’ll need your debit card – and bank online. Here’s what you’ll get access to: 


Move money with Interac e-Transfer®

Send, request and arrange for money to be automatically deposited into your account.

Pay bills online

Set up and manage your bill payees so you can make quick and easy payments.

View eStatements and account history

Monitor day-to-day activity and access your free electronic statements.

Person Using Mobile Phone and Laptop

Introducing 2-Step Verification

We’re implementing 2-Step Verification (2SV) to enhance our security measures and give our members another layer of protection online.


Convenience banking when you need it

Creative Arts Financial offers a selection of services through online banking to make your life easier. 


CRA Direct Deposit

A fast, convenient and secure way to get your CRA payments directly into your account.

Automate transfers and payments

Easily set up recurring transfers and bill payments so you can plan ahead and stay organized.


Centralize recurring payments and direct deposits to your Creative Arts Financial accounts.

Go Paperless

Be mindful of the environment and access everything you need electronically.

View all your accounts in one place

Link your Credential investments for easy reference.

Open accounts online

Members can set up term deposits and open chequing, eSavings and U.S. Dollar accounts through online banking.

Direct deposit forms available online

Organize pre-authorized debits or credits on your Creative Arts Financial accounts.


​Log in to online banking

The most convenient and secure way to bank.


Need help?

Visit our help section to get more support


All of our everyday chequing accounts come with free e-Transfers. The amount of free transactions depends on what account you have. View our Everyday Chequing Accounts for details on all of our accounts.

Please see below for transaction limits:

Interac e-Transfers Limit
Maximum sending limit per transaction $3,000
Maximum sending limit per day (rolling period of 24 hours) $10,000
Maximum sending limit per week (rolling period of seven days) $10,000
Maximum sending limit per month (rolling period of 30 days) $20,000
Maximum incoming limit per transaction $25,000
Minimum incoming limit per transaction $0

All you and the recipient/sender need to get started is an email address or mobile telephone number and a Canadian deposit account with access to online banking.

Sending an Interac e-Transfer 

  1. Log in to online banking. If you haven’t set up your online banking yet, call us at 1-866-800-ARTS (2787) or visit your local branch to get started and to receive your Personal Access Code (PAC).  
  2. Select Transfers in the menu on the left, go to INTERAC e-Transfer then select Send Money.
  3. Set up your profile by filling out the fields as indicated.  
  4. Select Add New Contact. Enter the name and email address or mobile telephone number of the person who you will be sending the money to. Once you have added these details, they will be stored on the Contacts list, you will not have to enter in the same information again.  
  5. Create a security question and answer that only the sender and receiver will know. The receiver will have to enter the answer to the security question in order to access the e-Transfer. If it's a friend, for example, the question might be: "What is the name of your dog?"

    For security reasons, the message field which enables you to leave a note for your recipient, must not contain the answer to your security question.
  6. Select your recipient from the dropdown list on the Send via Interac e-Transfer page. Indicate the amount you'd like to send and select Continue.
  7. Review the details of your e-Transfer. Your account will be debited the amount you have sent once you click Confirm.

Receiving an Interac e-Transfer 

You will be notified by email and/or text that an Interac e-Transfer has been sent to you.

From your computer or smartphone, open the email or text and you will be walked through a simple, user-friendly interface that leads to your own financial institution's online banking, where you will deposit the funds to the account of your choice after correctly answering the security question set up by the sender.


To get started, you’ll need a Personal Access Code (PAC), which you can get at your nearest branch. If you already have a debit card, give our Member Service Centre a call at 1-866-800-ARTS (2787) to get set up. Then, enjoy the convenience of 24-hour access to your accounts.   

More ways to bank

​We're here to accommodate your needs.