No. ATM and point of sale services will not be available during the transition starting in the evening of March 19 to March 22. Your debit card will not work during this time. If you expect to need cash over this weekend, please make any necessary withdrawals before March 19.
Here is what we shared before the transition.
There was some preparation that needed to done before the transition weekend. Here is a recap.
Frequently Asked Questions
Can I use the ATM machine during the transition?
Will I have access to my monthly statements after March 19?
Will I get a monthly statement for March?
Can I send Interac e-Transfers® leading up to the transition?
What if I have bills due or need to send funds to someone during the transition?
Will my Interac e-Transfer recipients and e-Transfer history be available after the transition?
Will I still have access to previous cheque images in online banking?
Will my bill payees carry over after the transition?
Will my direct deposits, automated transfers between accounts and pre-authorized debits transfer over?
Will pre-authorized debits continue to appear as coming from Creative Arts?
Will my account numbers change?
Will ePost be available during the transition weekend?
Will we have to order new cheques after March 22?
Reminder - Investment shares, RRSPs and RRIFs
CASCU Investment Shares and members’ RRSPs and RRIFs were transferred to FirstOntario Credit Union as of October 31, 2020, the legal closing date of our merger.
To request a year-end 2020 copy of your statements for Investment Shares, RRSPs and RRIFs, or to get answers to your questions about contributions, redemptions or transfers, please call our Member Service Centre at 1-866-800-ARTS (2787).