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Make a deposit

 

How to deposit a cheque with our mobile app

Deposit a cheque in minutes by using your phone! With a picture of your cheque and just a few taps, you can deposit the funds into your account. This service is free, easy-to-use and secure.

  1. If you don't already use it,  download the FirstOntario mobile app
  2. Open the app
  3. Tap deposit
  4. Enter your account and the amount of your deposit
  5. Snap a photo of the front and back of your cheque
  6. Tap submit
 

Check out this quick how-to video

 
 

Frequently Asked Questions

The deposit will appear immediately in your account activity but will not be included in the available balance.

 

Only Canadian dollar cheques can be deposited, and only into accounts located in Canada.

 

Holds are placed on member’s accounts to protect you and the credit union against possible losses and/or fraudulent activity. Our guidelines for the duration of holds are below.    

Cheque Drawn Duration (in Business Days)
In Province (including Creative Arts Financial cheques) 5-10
In Province (new Member) (including Creative Arts Financial cheques) 7-10
Out of Province 10-20
United States 30
All cheques for members who declined Credit bureau authorization when membership was opened 30

To avoid having a hold placed on your account, you may wish to set up direct deposit arrangements with the sender if it’s a payment you’ll be receiving regularly.

You can also arrange to receive the money by Interac e-Transfer® if the funds are coming from a Canadian financial institution in Canadian dollars. This is another option to transfer money that’s safe, easy and immediately available. 

 

Deposit Anywhere™ is supported on iOS and Android.

 

Deposit Anywhere™ is safe and secure. This service is not a third-party app and does not require a separate download. By including it within the mobile banking app, your mobile banking transactions are protected and confidential. 

Cheque images are not stored on your device. Public and free Wi-Fi connections should not be used for banking transactions; for enhanced security we recommend that you use your carrier’s internet connection.

 

Please contact us to find out about your limits. There is no maximum number of cheques that can be deposited per day. 

 

After depositing your cheque with Deposit Anywhere™, simply write "Deposited" across the front of the cheque with the date you deposited it and store it in a safe spot - we may need it for verification purposes. 

After 120 days, you can safely dispose of the cheque by shredding it. There is no need to mail in the physical cheque.