We strongly recommend enabling Alerts on your online accounts as an effective safeguard to improve your security and provide added peace of mind. You will receive convenient confirmations of your own account activity, and be informed of potential unauthorized transactions.
Simply go into your online account services to set up these helpful alerts.
Phishing scams are common forms of identity theft when criminals try to gain access to your private and personal information by disguising themselves as a legitimate company you may trust – like a financial institution.
Learn more about the signs that something might not be right.
Your debit card and PIN are the keys to your account(s). They are both required to complete a transaction so you should keep them in a safe place and never lend them to anyone. Even if criminals get access to your card, they need the PIN to get access to your money – so remember to protect your PIN.
*Please note: All fraud related reports connected to a financial loss will be thoroughly investigated by Creative Arts Financial. Any confirmed failure to protect your password or PAC/PIN information will result in non-reimbursement of funds.
Protect yourself by regularly checking your credit score to make sure there are no unusual transactions or credit activity reported in your name (Equifax or TransUnion).
Contact Creative Arts Financial immediately if you suspect someone has gained knowledge of your password (PAC)/PIN, or if you suspect any loss, theft or unauthorized use of your account.