Enjoy Creative Arts Financial teller services through a live video exchange. Personal Assisted Tellers are available through our ATM machines and can do almost everything a branch teller can do. A quick tap on the screen connects you with a Member Service Representative.
Personal Assisted Tellers
Get even more access with our Personal Assisted Teller machine
You can now enjoy the services of our Personal Assisted Teller (PAT) machine, located in the vestibule at our branch. Talk to a live Creative Arts Financial teller through video technology and take care of your transactions, just like you would in a branch.
Here are just a few things PAT can do for you
Change/update your personal information
Make a deposit to an existing RSP or TFSA
Pay bills, make line of credit or principal mortgage payments
Withdraw multi-denominations
Transfer funds, set up recurring transfers
Frequently asked questions about PAT
What is a PAT Machine?
What can I do at a PAT machine?
Update your personal information, make a deposit to your accounts including RRSPs and TFSAs. Pay bills, make a payment to your mortgage or line of credit, withdraw multi-denominations, transfer funds and set up recurring transfers. Just to name a few!
Is there privacy at a PAT machine?
Absolutely. You have the option of using the handset for a more private experience or you can use the keyboard function to type in your responses. You can also plug in your own headphones if you choose.
Will my transaction take longer than a traditional teller?
It will not. In fact, it might be quicker if there are line ups inside the branch. Personal Assisted Tellers have the same access as branch tellers.
Are these machines replacing people?
They are not replacing anyone. We have a Creative Arts Financial team dedicated to our Personal Assisted Teller services. They are local and happy to help with your transactions.
What if I need to make a simple withdrawal, do I need to talk to the teller?
If you just want to withdraw cash, you have the option to use our ATM, or tap the screen to speak with a teller who can facilitate that for you.
Personal Assisted Teller Hours of Operation
Available at our branch.
| Monday – Friday | 9 a.m. – 4:30 p.m. |
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